![]() ![]() When returning items to us, the item(s) must be in its original condition and packaging, accompanied by the copy receipt.įor your benefit and security in the event of a return we recommend that you send the goods back to Cavendish Jewellers by Royal Mail Special Delivery. Once we have received the items you will then be given a refund or an exchange. This is due to hygiene reasons and does not affect your statutory rights. Please include the copy receipt.Īlternatively, you have 60 days from the date that your order was despatched for an exchange.Ĭ.uk cannot accept returns of earrings or cleaning products. ![]() Items can be returned for refund direct to Cavendish Jewellers within 30 days from the date of despatch (online sales only). Our full returns policy is detailed below: Occasionally though, we understand that you may wish to return items. ![]() Please note that the style of our presentation case varies.Īt Cavendish Jewellers we want you to be delighted every time you shop with us. Order value over £150 – Free Royal Mail International Tracked & Signed – estimated delivery time 7-10 daysĪll of our pieces are beautifully gift-wrapped and delivered in a presentation case. Order value up to £150 - £15.00 – estimated delivery time 7-10 days Please note that delivery is not available on Sundays or Bank HolidaysĪll parcels will need to be signed for, so please use a delivery address where you or the recipient will be present at the time of delivery. Orders placed on Fridays will be sent on Monday, unless Saturday Delivery is selected at checkout. Order placed Monday to Thursday after 3pm - Despatched Next Working Day Orders placed Monday to Thursday before 3pm - Despatched Same Day ![]() If your order is under £100 but you require express shipping, please upgrade your shipping method at checkout. All UK orders over £100 will be insured and delivered free of charge using the Royal Mail Special Delivery Guaranteed by 1pm next working day service and a tracking number will be emailed to you once despatched.įor rings which require a resize, turnaround time is approximately 7-10 working days, we will contact you to discuss delivery once the work has been completed. ![]()
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